Not permitted to delete files [#19875]

Bion · Post by **Bion** » Sun Mar 12, 2023 4:27 am

When I try to delete music files am I met with the request to grant access. When trying to do so do I get the error message that that path was not requested.
All permissions are set for MM on the phone.
I'm running MM ver. 2.0.0.1070 on a Samsung Galaxy S20 FE 56 with Android version 13.

Post by **rusty** » Mon Mar 13, 2023 8:06 am

Hi,

Thanks for the report--I'm able to replicate a variant of this. Tracking at https://www.ventismedia.com/mantis/view.php?id=19875 .

To make sure I'm understanding, when you say that "All permissions are set for MM on the phone" do you mean that when you installed MMA, you successfully granted all of the permissions that you were prompted for? And then when you attempted to delete a track, MM prompted to grant permissions again (but failed to do so successfully because of the path not requested error)?

-Rusty

Bion · Post by **Bion** » Mon Mar 13, 2023 10:58 pm

Correct.

Post by **Peke** » Tue Mar 14, 2023 8:16 pm

Hi,
This is fixed in 1073 Build, which is waiting for Google on publishing and pushing it to play store.

Bion · Post by **Bion** » Wed Mar 15, 2023 1:28 am

Great. Look forward to it.
Thanks.

Bion · Post by **Bion** » Fri Apr 07, 2023 1:14 am

Seems like the issue hasn't been solved yet. I have just updated to build 1074 and the problem still remain.

Post by **Peke** » Mon Apr 10, 2023 6:29 pm

Hi,
was there any changes after update and have you tried to add some folder to MMA Library? It should ask you for permissions if they are still not set.

Post by **rusty** » Fri Apr 21, 2023 3:42 pm

fyi build 1076 (currently available via the beta channel) has several permission fixes. Please let us know if this issue is fixed for you. Thanks!

-Rusty

Bion · Post by **Bion** » Sun Apr 23, 2023 2:00 am

Sorry,
no changes, even with build 1076 and permissions for folder set again.

Post by **rusty** » Sun Apr 23, 2023 10:56 am

Hi Bion,

I'm unable to replicate this

Can you replicate the bug, and then submit a debug log (from the menu, click Help > Send logs) and share the log ID here?

That'll help us better understand the problem.

Thanks!

-Rusty

Post by **rusty** » Wed Apr 26, 2023 9:03 pm

fyi this might be an issue that occurs on certain Samsung devices. The problem and a solution are described here:
https://www.mediamonkey.com/support/kno ... s-sd-card/

-Rusty

Bion · Post by **Bion** » Wed Apr 26, 2023 10:41 pm

Hi,
thanks for the suggestion, but this doesn't apply here - the music library is not stored on a SD-card but in the phone memory.

Bion · Post by **Bion** » Wed Apr 26, 2023 10:52 pm

Hi again,
seems like it is working now. I uninstalled and installed it again.

Not permitted to delete files [#19875]

Not permitted to delete files [#19875]

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