Application Error

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cyberlarson
Posts: 24
Joined: Mon Apr 05, 2010 6:36 pm

Application Error

Post by cyberlarson »

I am getting a few times a week
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Application Error

Post by Lowlander »

Please see the following on how to add screenshots: viewtopic.php?t=97733

Which Build (Help > About) of MediaMonkey are you using?
cyberlarson
Posts: 24
Joined: Mon Apr 05, 2010 6:36 pm

Re: Application Error

Post by cyberlarson »

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Last edited by cyberlarson on Fri Mar 17, 2023 2:28 pm, edited 1 time in total.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Application Error

Post by Lowlander »

On which build do you see this?
cyberlarson
Posts: 24
Joined: Mon Apr 05, 2010 6:36 pm

Re: Application Error

Post by cyberlarson »

5.0.4.2690
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Application Error

Post by Lowlander »

Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Application Error

Post by Peke »

cyberlarson wrote: Fri Mar 17, 2023 2:22 pm
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Can you please open support Ticket and supply us Download link to compressed MM5.DB?

There is one thing you should try:
1. Use file -> Manage database -> Backup database Now
2. Copy backup in safe place
3. Select only Rebuild Full Index and Rebuild Database and execute with OK.

That should resolve issue, but still it woudl be nice that you supply us DL link to compressed MM5.DB so that we can analyze where corruption happen.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
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