MediaMonkey forum

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Hi,
Can you try this:
1. make sure device is unplugged
2. start MM5
3. go to Device and Services
4. find device SD card profile -> Delete it
5. Make sure MMA is closed on Device (clean reboot usually do that)
6. Delete /Mediamonkey/ folder from SDcard and also delete "/Android/data/com.ventismedia.android.mediamonkey/" from SDcard
8. Make sure Music folder exist on SDcard
7. Start MMA and it should ask you for access
8. After that you should be able to sync normally, but you need to set sync profile again on PC

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fyi, we're able to replicate and are tracking the issue at https://www.ventismedia.com/mantis/view.php?id=19887

As a workaround, if you follow Peke's steps and _use the default sync mask_ (/Music instead of /My Music) doesn't it work correctly?

-Rusty

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OK let me know...

Based on my testing, it's the '/My Music' (non-default root folder) that's causing the problem. I expect that if you revert to the default sync settings, it'll work for you.

-Rusty

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Hi,
Problem is that on newer Android systems you can't grant full storage permissions, but only to subfolders.

We are working on few solutions in 1074+ depends on which will work best.

Current solution is to Clear MMA and MMA PRO data and cache from APP INFO, then use Device file explorer to delete MediaMonkey folders (Internal and SDCard and then create Music, Playlists, folders on SDCard and then start MMA that will then ask you to grant acces sonly to those folders not whole SDCard.

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Thanks for all the info! We've hopefully fixed most of the issues you've experienced (we'll update the forum once it's released).

Details at: https://www.ventismedia.com/mantis/view.php?id=19887

-Rusty

Beta build 1076 has been released! Does it solve the issue for you?

Thanks!

-Rusty