Connecting With OneDrive

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steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Connecting With OneDrive

Post by steve92648 »

I just downloaded MM5 and am trying to connect it to my OneDrive, which has all my music files. When I try to connect to OneDrive, I always receive an error message: "This page isn't working. Local host didn't send any data." I can sign into my OneDrive account fine, the files are there. Any suggestions on how to allow MM to connect to OneDrive?
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Connecting With OneDrive

Post by Lowlander »

Does your browser open when you try to connect to OneDrive? Which Build (Help > About) of MediaMonkey are you using?
steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

I'm using version 5.0.4.2690 of MM.

Yes, when I click to add One Drive, my browser opens and I get an error screen that says "This page isn't working. Local host didn't send any data." That message is in a browser window.
Lowlander
Posts: 56573
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Connecting With OneDrive

Post by Lowlander »

Is that browser already logged into OneDrive prior to trying to login in MediaMonkey?
steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

Yes, One Drive is open in another tab in the browser and I'm signed in.
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Connecting With OneDrive

Post by Lowlander »

Which Browser is being used in this process?
Peke
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Re: Connecting With OneDrive

Post by Peke »

Hi,
As test, I tested with Firefox, WaterFox, Chrome, Edge, Vivaldi, but I can't replicate, for me it opens login/authorization page each time.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

OK, just to confirm, am I doing this right?

I am going to the "Devices & Storages" tab, then clicking on the "+" next to the "Storage and Services" tab and selecting One Drive.

I'm using Chrome, but I have the same problem in Microsoft Edge.
Peke
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Re: Connecting With OneDrive

Post by Peke »

Hi,
Do you have any Antivirus apps that integrate into browsers and could possibly filter out MM API Calls as false positive privacy issue?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

Also, I'm using the free version of MM, not the Gold version Would this affect my ability to access cloud storage?
Peke
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Re: Connecting With OneDrive

Post by Peke »

Hi,
No, unless you are prompted that for that/xome feature you require GOLD then it is fully working in Free Version. No hidden trials.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

I don't have any third party antivirus apps installed. Are there any settings in Windows 10 or Chrome that could cause an issue?
Peke
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Re: Connecting With OneDrive

Post by Peke »

Hi,
Not that I know of.

As it was no yet reported, can you please follow viewtopic.php?f=30&t=86643 and supply us with Compressed log file to support ticket?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
steve92648
Posts: 10
Joined: Sat May 13, 2023 12:44 pm

Re: Connecting With OneDrive

Post by steve92648 »

OK, I tried syncing OneDrive to MM using Firefox and it worked. It doesn't work with Edge or Chrome, but with Firefox, I was able to get it done. Thanks for your help.
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