windows user logins

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elia
Posts: 3
Joined: Tue May 07, 2019 11:23 am

windows user logins

Post by elia »

I'm hoping some wise head can help out.
I have to use two separate windows pc logins on the same PC for home and work purposes.
My 'home' login has an installed MM with gold lifetime licence. When I install MM on the new 'work' pc user login the MM doesnt recognise the existing licence and requests that I reinput the licence code.
My licence is from 2006 an I cannot find it. when I try to get the code renewed online they are unable to find my original registration from element5.
is the licence code buried somewhere within the program from where I can copy it across to the new login?
Lowlander
Posts: 56379
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: windows user logins

Post by Lowlander »

Contact MediaMonkey Support with as many details on you purchase as you aware of (name, email, date(year),Order Number) and they should be able to help.
Peke
Posts: 17431
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: windows user logins

Post by Peke »

Hi,
On user login that have licensed MM open regedit and go to "HKEY_CURRENT_USER\SOFTWARE\MediaMonkey" where you copy/paste values from USERNAME and PASSWORD to TXT file that you can use for registering on Work Account.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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elia
Posts: 3
Joined: Tue May 07, 2019 11:23 am

Re: windows user logins

Post by elia »

thanks Lowlander, sadly they can't. The purchase was 2006 so I should just cough up again I guess. I've had my value.

Peke - I shall give that a try. thanks.
Lowlander
Posts: 56379
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: windows user logins

Post by Lowlander »

MediaMonkey support couldn't?
elia
Posts: 3
Joined: Tue May 07, 2019 11:23 am

Re: windows user logins

Post by elia »

Peke,
You're a genius.
Thank you
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