From old to new SSD: MediaMonkey corrupt

Get answers about using MediaMonkey 4 for Windows.

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CreaCom
Posts: 1
Joined: Thu Sep 07, 2023 4:30 am

From old to new SSD: MediaMonkey corrupt

Post by CreaCom »

For a customer we changed the SSD in her PC to a bigger one by cloning the SSD and changing the partitions.

All works fine, including all software which was on the old SSD, but MediaMonkey 4 is completely unusable. All her playlists are missing the music files (greyed out). Customer is very disappointed. She uses v4 Windows and has a lifetime license for 5. She prefers version 4. Her music files are stored in the My Music directory of Windows 10.

Where might this have gone wrong? is there a certain file that should be on a certain sector?
What is the proper route to get this issue fixed? Can we copy files and directories from the old SSD? What files and directories?

Thanks!
Lowlander
Posts: 56334
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: From old to new SSD: MediaMonkey corrupt

Post by Lowlander »

MediaMonkey uses driveID which has changed. In MediaMonkey 4 you can fix that with: http://www.mediamonkey.com/forum/viewto ... =2&t=63823
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