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[SOLVED] Inserting an image into a helpdesk submission

Geplaatst: zo nov 12, 2023 9:29 am
door sonos
I can't insert images when I want to submit a ticket in Helpdesk. What I do is:
After the text I add an image via upload:
Afbeelding

Then I submit the entire entry (submission) and the process gets stuck.
Afbeelding

If I then cancel, I can no longer access the MediaMonkey web pages for a few minutes.

Afbeelding

After closing the Internet browser, I have to log in to MM again.
What am I doing wrong?

Any advice or ideas are welcome

Carsten

Re: Inserting an image into a helpdesk submission

Geplaatst: zo nov 12, 2023 1:43 pm
door Lowlander
You can try to add them as attachments instead. Does that work?

Re: Inserting an image into a helpdesk submission

Geplaatst: zo nov 12, 2023 2:32 pm
door sonos
Yes, that's what I did.

But I'm still surprised that you can just insert an image but you cannot submit the post including image.

In the post above you can see an inserted image. But the whole post cannot be submitted at the end. After pressing Submit the process is frozen.

Re: Inserting an image into a helpdesk submission

Geplaatst: wo apr 03, 2024 10:32 am
door jiri
I see this is an old post, just to clarify that it was an error and was fixed in the past.

Jiri