cannot delete playlists

Get answers about the current release of MediaMonkey for Android

Moderator: Gurus

juerg_germany
Posts: 4
Joined: Thu Aug 22, 2024 9:41 am

cannot delete playlists

Post by juerg_germany »

hello!

I am using MM 2.0.0.1773 - everythings works fine except deleting playlist in a jiff (deleting playlist and songs from device (SD/ memory card)). The app says: grant access please. OK. and then: unavaiable storage Deleting songs from this SD card/ my MM library is possible, always. So, whats the problem with the playlists? Please can you give me some advice?

J.
Peke
Posts: 17861
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: cannot delete playlists

Post by Peke »

Hi,
As I am unable to replicate on my devices and such issues can be device specific.

Can you use device file manager and rename SDCard "Playlist" folder to "1Playlist", after that inside MM you should be able to create new "Playlist" folder (if it fails try creating new empty one in file manager).

If none help can you please on MM main screen use ☰ -> ? -> Send Logs -> Write log ID or make screenshot -> Send The log -> Write down log ID here -> Send reply so that we can pair it with log id and know what exact info to search in it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
juerg_germany
Posts: 4
Joined: Thu Aug 22, 2024 9:41 am

Re: cannot delete playlists

Post by juerg_germany »

Thank you. Does not work. In the future I am going to delete it manually in my windows explorer (on rainy days ;-). Grant access works incorrect. The MM app has got full access in my permissions (storage, modify or delete the contents of your memory card).
.
Last edited by juerg_germany on Fri Aug 23, 2024 6:16 am, edited 1 time in total.
Peke
Posts: 17861
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: cannot delete playlists

Post by Peke »

Hi,
these things were changed around Android 13 and are tighter for 14. Which means that if MMA wants to be on Play store and do a steady updates we need to comply with new rules.

Latest Betas of MMA resolve issues with permissions and we are actively check for any issues. I assume you are using MMA Beta now? If not Please apply at ☰ -> MMA icon -> Register for Beta test.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
juerg_germany
Posts: 4
Joined: Thu Aug 22, 2024 9:41 am

Re: cannot delete playlists

Post by juerg_germany »

Peke, thank you very much for your fast, detailed and friendly support. My phone seems to be a bit too old - shame on me, I am sorry. Anyway, I am using MM very much and with pleasure - Thank you!
Peke
Posts: 17861
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: cannot delete playlists

Post by Peke »

Hi,
Can you please let us know Make and model of phone and its Android version?

Screenshot would be more than welcomed (see how in my signature).

This issue is curious, we would like to get to bottom of it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
juerg_germany
Posts: 4
Joined: Thu Aug 22, 2024 9:41 am

Re: cannot delete playlists

Post by juerg_germany »

thank you Peke for your constant efforts!

my phone is an older one ;-) Huawei P Smart FIG-LX1 android 9 (EMUI 9.1.0)

I can delete tracks in MM from my memory card, if I select the songs via "songs", artists and genre. But it is not possible to delete songs in a playlist or complete playlists with songs.

screenshots:

https://freeimage.host/i/dhPCtK7

https://freeimage.host/i/dhP103g
Peke
Posts: 17861
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: cannot delete playlists

Post by Peke »

Hi,
In ☰ -> Settings -> Library folders did you granted access to all Playlists folder?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
juerg_germany
Posts: 4
Joined: Thu Aug 22, 2024 9:41 am

Re: cannot delete playlists

Post by juerg_germany »

GRANT ACCESS worked after a simple way:

reject the memory card and put it in again. I received a message "media monkey wants grant access" and a list of folders.

From now on I can delete a playlist and songs in one go from my memory card. Great feature, kind regards to your developer team. Unique selling point - worth to pay a small amount for it in the google store or better: after using it some months - I must honestly admit :wink: You should offer that opinion for regular user/ fans ("if you like, you can spend a small amount...").
Post Reply