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MM Account Profile Issue

Posted: Wed Sep 25, 2024 1:30 pm
by AnOldFella
I know this isn't the right forum, but can't find one that is. I need help with a MediaMonkey Account Profile issue. I've done extensive searching and can't find it covered anywhere in the Wiki, FAQs, Help or MM website. Where can I get help ?

Re: MM Account Profile Issue

Posted: Wed Sep 25, 2024 3:18 pm
by Lowlander
What help do you need?

Re: MM Account Profile Issue

Posted: Wed Sep 25, 2024 7:08 pm
by AnOldFella
I need to change the email address in my profile, but when I tried I was told the address was already registered to another user. It's a Gmail account that I've had for many years and now use extensively, so I need some administrative help to get this sorted out.

Re: MM Account Profile Issue

Posted: Wed Sep 25, 2024 11:06 pm
by Lowlander
You can contact Support for this. Include the info on both accounts.

Alternatively, just use the other account with the correct email.

Re: MM Account Profile Issue

Posted: Mon Oct 07, 2024 8:45 am
by MikeTaku
AnOldFella wrote: Wed Sep 25, 2024 7:08 pm I need to change the email address in my profile, but when I tried I was told the address was already registered to another user. It's a Gmail account that I've had for many years and now use extensively, so I need some administrative help to get this sorted out.
Hi, just saw this thread, have you changed your mail? if yes please tell me the procedure because I also want to change my mail but don't know how can I change it.

Re: MM Account Profile Issue

Posted: Mon Oct 07, 2024 10:02 am
by Lowlander