Why do certain tracks not sync to MMA?

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llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Why do certain tracks not sync to MMA?

Post by llamabear »

I have a certain MP3 file that, for whatever reason, will not sync over to my player running MediaMonkey Android.

The song plays fine on MediaMonkey Windows and other players I load it in, so I don't know what might be causing this one song not to sync.

Thank you.
Lowlander
Posts: 57833
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Why do certain tracks not sync to MMA?

Post by Lowlander »

Which Build (Help > About) of MMW are you using to Sync and did you do a USB or wi-fi Sync?

Are you sure the files are selected to be Synced? Can you manually Send to the device (USB), or does that fail too? Do you get any error messages during a Sync where these files fail to Sync?
llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Re: Why do certain tracks not sync to MMA?

Post by llamabear »

Let me try again. It turns out I was using the version prior to RC-4.
llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Re: Why do certain tracks not sync to MMA?

Post by llamabear »

Lowlander wrote: Mon Oct 21, 2024 10:13 am Which Build (Help > About) of MMW are you using to Sync and did you do a USB or wi-fi Sync?

Are you sure the files are selected to be Synced? Can you manually Send to the device (USB), or does that fail too? Do you get any error messages during a Sync where these files fail to Sync?
Unfortunately RC-4 did not help.

Which build: RC-4
Sync: wi-fi
Files are selected for syncing. Under Devices and Services, and then Sync list (Library -> Device), I selected "All Music." Also, at the end of the sync, on the Android device, there's an error message - it simply says "Failed to save (1 track)."
Manually sending to device DOES work. I extracted the SD card from my player and plugged it directly, and I was able to confirm in Windows Explorer that the cover art and song made it over.

However, there's a new problem. Now when I sync, it just throws up an "Unknown Error."

Here's the song in question: https://www.mediafire.com/file/cttxc3eq ... w.mp3/file
Lowlander
Posts: 57833
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Why do certain tracks not sync to MMA?

Post by Lowlander »

Can you quickly test if Sync still fails if you remove the leading - in the filename (or do other files with a leading - in the filename sync without issue)?

Also have you checked with a File Browser on the device that the file itself is really not there?
llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Re: Why do certain tracks not sync to MMA?

Post by llamabear »

Full disclosure, because there were some other things I did (sorry...)

I did remove the leading - in the filename. But what I did was I synced directly via SD card plugged into my PC. The song copied over, but it won't play on MMA.

Separately, right now, I'm attempting another wifi sync, but the screen has been stuck at "Sync is waiting for other background operations to complete." for about 5 minutes now.
Lowlander
Posts: 57833
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Why do certain tracks not sync to MMA?

Post by Lowlander »

Remove the - in the filename on the phone, see if that works.
llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Re: Why do certain tracks not sync to MMA?

Post by llamabear »

OK. I removed the - , and that worked. I had to copy the song into a different SD card manually and load it that way, but it works that way.
llamabear
Posts: 27
Joined: Tue Nov 28, 2023 6:47 am

Re: Why do certain tracks not sync to MMA?

Post by llamabear »

Sorry to revive this thread, but I'm back to facing issues.

I factory reset my player for other reasons, reinstalled MediaMonkey with MM Pro and attempted to sync my whole library to my player via wifi.

Two songs did not sync. The error says "Failed to Download."

With USB transfer, the two songs that "Failed to Download" would not copy over.

And now, after the USB transfer, I can no longer do wifi sync. I keep getting "Unknown Error."

MM Windows ver. 3066 (no Pro)
MM Android ver. 2.0.1.1214
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