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Missing Files are not missing
Posted: Wed May 28, 2025 12:48 pm
by Jantzer
All of a sudden 80% of my library is missing. Not sure what happened but I need help. I have a lifetime license. Have been using MM for years but all of a sudden the software can't seem to find most of the library. Library settings are accurate. The songs are in the locations (external drive) specified in manage database. What am I doing wrong??
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:00 pm
by Lowlander
Do the files show a drive letter in MediaMonkey (in their Paths)?
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:13 pm
by Jantzer
Yes. The drive letter is visible for the missing files when shown in the library and also when i go to locate the files. Very strange
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:25 pm
by Lowlander
Do they play in MediaMonkey (selecting from MediaMonkey)?
How do the files present missing?
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:46 pm
by Jantzer
They do not play when selecting in MM. I get an error stating that the file is inaccessible
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:51 pm
by Lowlander
Then check the full Path in MediaMonkey with the full Path of the file in File Explorer. They should match and probably don't. Is that the case?
Re: Missing Files are not missing
Posted: Wed May 28, 2025 1:53 pm
by Jantzer
I just figured it out. This has worked for years up to about a month ago. I was trying to figure out what has changed and the software for the external drives was updated about a month ago so I put all the music on the hard drive, updated the location, re-scanned and am back in business. Thank you for the suggestions. Have a great day!!