Hi,
I'm new to the plugin and am having trouble getting it to work. My setup is as follows:
Windows 7
MM 4.0.7.1511
itunes 10.7.0.21 (was using the latest release but downgraded to try to get the plugin working)
I can see it in MM (d_itunes4.dll on grasstuft), but when I try to auto-sync it displays 'Synchronizing d_itunes4.dll on grasstuft (Preparing list of files) then I get an exception error (see debug below).
I've tried running MM both as an administrator and without.
Here's the debug log:
Code: Select all
20:27:48 0 Log cleared
d_itunes4.dll 2960 20:27:48 0 Log initialised for d_itunes4.dll 2960
d_itunes4.dll 2960 20:27:48 1 MM Version 4.0.7 1511
d_itunes4.dll 2960 20:27:48 1 Plugins Path C:\Program Files (x86)\MediaMonkey\Plugins\
d_itunes4.dll 2960 20:27:48 0 Now 10/12/2013 20:27:48
d_itunes4.dll 2960 20:27:48 0 FloatToStr(double(now)) 41618.8526438889
d_itunes4.dll 2960 20:27:48 0 MMdateToFloatStr(now) 41618.8526438889
d_itunes4.dll 2960 20:27:48 1 RegItunes
d_itunes4.dll 2960 20:27:48 0 RegItunes done result= key= -1 Software\Apple Computer, Inc.\iTunes\
d_itunes4.dll 2960 20:27:48 0 iTunesInstalledCheck registry installed= -1
d_itunes4.dll 2960 20:27:48 2 getHostname
d_itunes4.dll 2960 20:27:48 2 getHostname done grasstuft
d_itunes4.dll 2960 20:27:48 2 getHostname
d_itunes4.dll 2960 20:27:48 2 getHostname done grasstuft
d_itunes4.dll 2960 20:27:48 0 myMachineID hostname d_itunes4.dll on grasstuft grasstuft
d_itunes4.dll 2960 20:27:48 2 getDeviceListbyPluginname start d_itunes4.dll d_itunes4.dll on grasstuft
d_itunes4.dll 2960 20:27:48 2 Add device dbID/ID/Caption 37 d_itunes4.dll on grasstuft d_itunes4.dll on grasstuft
d_itunes4.dll 2960 20:27:48 1 Read configuration \Software\MediaMonkey\Device\d_itunes4.dll on grasstuft\
d_itunes4.dll 2960 20:27:48 3 Open registry
d_itunes4.dll 2960 20:27:48 3 Open registry done
d_itunes4.dll 2960 20:27:48 2 Read values \Software\MediaMonkey\Device\d_itunes4.dll on grasstuft\
d_itunes4.dll 2960 20:27:48 3 Config.debug 0
d_itunes4.dll 2960 20:27:48 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 20:27:48 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 20:27:48 0 ItunesInit start 4.1.0.2960 10/12/2013 11:15:42
d_itunes4.dll 2960 20:28:08 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 20:28:23 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 20:28:30 0 EXCEPTION Log cleared
d_itunes4.dll 2960 20:28:30 0 ItunesSyncFullStart ***********************************************
d_itunes4.dll 2960 20:28:30 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 20:28:30 0 iTunesMode 0
d_itunes4.dll 2960 20:28:33 0 1 1 Library
d_itunes4.dll 2960 20:28:33 0 DeviceiTunesListPlaylists
d_itunes4.dll 2960 20:28:33 0 EXCEPTION DEVICE_ListPlaylists EAccessViolation Access violation at address 097A1C65 in module 'd_itunes4.dll'. Read of address 00000000
d_itunes4.dll 2960 20:28:33 0 deleteAllFromDeleteList number= 0
d_itunes4.dll 2960 20:28:33 0 Report scanned=0 uploaded=0 deleted=0 existing=0 converted=0 filenames=0 missing=0 new=0 sqlTss=0 sqlSongs=0 synced=0 ignored=0 ID3tags=0 Duplicates=0 Absents=0 Deletes=0 Period=00:00:02
Any idea what the problem is?
Thanks.
Karen
EDIT: I created the C:\Users\Karen\Music\MMiTunes folder, as it was missing, and I am not getting the exception error dialog displaying, however there is an exception log as follows:
Code: Select all
d_itunes4.dll 2960 23:00:09 0 EXCEPTION Log cleared
d_itunes4.dll 2960 23:00:11 0 EXCEPTION DEVICE_ListPlaylists EAccessViolation Access violation at address 097A1C65 in module 'd_itunes4.dll'. Read of address 00000000
d_itunes4.dll 2960 23:00:11 0 EXCEPTION DEVICE_GetFlag 9 EAccessViolation Access violation at address 097630F7 in module 'd_itunes4.dll'. Read of address 00000000
It's still not syncing though, either in iTunes or in MM.
This is the contents of my debug log file:
Code: Select all
23:06:48 0 Log cleared
d_itunes4.dll 2960 23:06:48 0 Log initialised for d_itunes4.dll 2960
d_itunes4.dll 2960 23:06:48 1 MM Version 4.0.7 1511
d_itunes4.dll 2960 23:06:48 1 Plugins Path C:\Program Files (x86)\MediaMonkey\Plugins\
d_itunes4.dll 2960 23:06:48 0 Now 10/12/2013 23:06:48
d_itunes4.dll 2960 23:06:48 0 FloatToStr(double(now)) 41618.9630586574
d_itunes4.dll 2960 23:06:48 0 MMdateToFloatStr(now) 41618.9630586690
d_itunes4.dll 2960 23:06:48 1 RegItunes
d_itunes4.dll 2960 23:06:48 0 RegItunes done result= key= -1 Software\Apple Computer, Inc.\iTunes\
d_itunes4.dll 2960 23:06:48 0 iTunesInstalledCheck registry installed= -1
d_itunes4.dll 2960 23:06:48 2 getHostname
d_itunes4.dll 2960 23:06:48 2 getHostname done grasstuft
d_itunes4.dll 2960 23:06:48 2 getHostname
d_itunes4.dll 2960 23:06:48 2 getHostname done grasstuft
d_itunes4.dll 2960 23:06:48 0 myMachineID hostname d_itunes4.dll on grasstuft grasstuft
d_itunes4.dll 2960 23:06:48 2 getDeviceListbyPluginname start d_itunes4.dll d_itunes4.dll on grasstuft
d_itunes4.dll 2960 23:06:48 2 Add device dbID/ID/Caption 37 d_itunes4.dll on grasstuft d_itunes4.dll on grasstuft
d_itunes4.dll 2960 23:06:48 1 Read configuration \Software\MediaMonkey\Device\d_itunes4.dll on grasstuft\
d_itunes4.dll 2960 23:06:48 3 Open registry
d_itunes4.dll 2960 23:06:48 3 Open registry done
d_itunes4.dll 2960 23:06:48 2 Read values \Software\MediaMonkey\Device\d_itunes4.dll on grasstuft\
d_itunes4.dll 2960 23:06:48 3 Config.debug 0
d_itunes4.dll 2960 23:06:48 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 23:06:48 0 0 Debug level path= C:\Users\Karen\AppData\Local\Temp\d_itunes4-debug.log
d_itunes4.dll 2960 23:06:48 0 ItunesInit start 4.1.0.2960 10/12/2013 11:15:42