MM just quits - bad MP3 file?

[SatyrMage]

This is just plain weird. The file in question is a podcast, downloaded normally. It's been volume leveled (via this version of MM) as part of a batch, and some minor track tagging as part of a batch as well.

However, when I open up the folder where this file is located, and click (highlight) just that one file, MM just closes. No error, no indication there's anything wrong.

I uninstalled MM, and reinstalled a fresh download of it... same thing.

I downloaded and installed the MM Debug version.... and the same thing happens, without any errors at all. I used Microsoft SysInternals DebugViewer, and captured a log that indicated that MM read the tag for the file... then... nothing.

I've opened the problematic MP3 file in various other programs, including Audacity, VLC Media Player, Windows Media Player (ick!), and others... and nobody else seems to have a problem. I've re-coded the file in Audacity, and MM handles the re-coded file just fine.

I've got thousands of hours of Old Time Radio and podcasts, and this is the first (and only - so far) time this has happened.

Thought I'd bounce this to you folks to see if it can be "allowed for" in future versions. Apparently it's not that common.. but as I don't know that much about the mechanics of MP3 packaging and coding, how would I know?

Obviously, since Audacity has re-coded the file, I'm able to proceed with my usual tasks and listening, but I'd still like to know what-the-heck-happened-here...!

Below is a link to a zip file at SendSpace, containing system info, error log via DebugViewer, and the mp3 file in question (34meg).

http://www.sendspace.com/file/uqbf2a

Thanks. Oh, and for the record... MM v3.2.0.1294, WinXP Home sp3 on Dell Dim 2400.

[nohitter151]

There shouldn't be any reason that MM quits just when you select it. Maybe when you play it, but certainly not just highlighting it. Have you tried to just delete the file via Windows explorer and re-download via MM?

[SatyrMage]

I've re-downloaded the file several times. I've had the same results both before and after tag updates (mass-updates, that is).

If I highlight the file as part of a group, it doesn't quit. If I just click on the file, MM quits.



Oh, and no, I didn't download via MM - I have a favorite podcast catcher that I like better. I've had problems with MM podcatching, and have posted elsewhere about that (with no answer). http://www.mediamonkey.com/forum/viewto ... 60#p198473

[Lowlander]

Sending a debug log and the file in question to support might be best: http://mediamonkey.com/forum/viewtopic.php?f=7&t=69

[Guest]

Many times I have to go through this problems and then I have to restart the PC and then it works for a couple of time.

[Lowlander]

Many times I have to go through this problems and then I have to restart the PC and then it works for a couple of time.

Sending a debug log and the file in question to support might be best: http://mediamonkey.com/forum/viewtopic.php?f=7&t=69

[rovingcowboy]

only thing that will make the file not work is a messed up header.

the other programs must be using some code to ignore the messed up header and monkey is not.?

did you ever try getting the mp3pro plugin and see if that will allow the file to play.?

i have had files not play but that is only cause of the volume of the song file not anything else, and as you
when i re edit them in audacity and lower the volume it works.

[SatyrMage]

Sorry, got called out of town and just now playing catchup...

No idea what the problem is... header is fine according to other programs, including MP3Tag (by Heidenreich), and icky programs like iTunes and WMP .

MP3Tag can/does strip all tags, re-build, and re-attach tags at leader of the file, and is good at figuring out if there are problems. Used it for years, before moving to MM (so I can have library with tagging).

Anyway, I'll forward to support...

[SatyrMage]

Sending a debug log and the file in question to support might be best: http://mediamonkey.com/forum/viewtopic.php?f=7&t=69

Um, Lowlander? the link you gave told me to do exactly what I've already done. And yes, there is a debug log and the file in question, along with other pertinant information, all in the file linked to in my original post, as well as being sent through eSupport to the helpdesk.

Or am I being an idiot and missing something?

Satyr

[nohitter151]

Um, Lowlander? the link you gave told me to do exactly what I've already done. And yes, there is a debug log and the file in question, along with other pertinant information, all in the file linked to in my original post, as well as being sent through eSupport to the helpdesk.

Or am I being an idiot and missing something?

Satyr

He was quoting that for the guest.