I've recently upgraded the motherboard on my PC and have noticed that my lifetime license has disappeared from MediaMoney.
I bought the license years ago, possibly under an old email address, and I've tried the license retrieval solution in the Help section but MyCommerce doesn't recognise my email address when I try to reset the password. I remember using the Element 5 site years ago but I can't find any emails regarding the registration or the purchase of the license.
Please help. Thanks.
Get answers about using the current release of MediaMonkey for Windows.
2 posts • Page 1 of 1
Contact Support with as many details (Order Number, email used, purchase date (or year)): https://www.mediamonkey.com/support/ind ... ets/Submit
Lowlander (MediaMonkey user since 2003)