Problem with the aspect ratio of videos

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Expand view Topic review: Problem with the aspect ratio of videos

Re: Problem with the aspect ratio of videos

by Lowlander » Thu Dec 18, 2025 12:22 am

That's great news.

Can you share with Support, probably via a cloud share, a sample file you had the issue with?

Re: Problem with the aspect ratio of videos

by Nomis20 » Wed Dec 17, 2025 11:29 pm

Hello, it worked after I installed the K-Lite Codec Pack.


The videos are now displayed correctly.


Thank you.

Re: Problem with the aspect ratio of videos

by Nomis20 » Wed Dec 17, 2025 11:10 pm

Hello,
Thank you for your message.
Yes, the problem also occurs in the video window, and I have installed the latest version (2024.2.0.3184) and also installed the MediaMonkey Code Pack (MediaMonkey codec pack 3.0.11).


It affects MP4 files in the video format.

Re: Problem with the aspect ratio of videos

by Lowlander » Wed Dec 17, 2025 6:48 pm

Is this within the video window itself?

Which Build (Help > About) of MediaMonkey are you using, do you have the MediaMonkey Codec Pack installed and which File Type(s) are affected?

Problem with the aspect ratio of videos

by Nomis20 » Wed Dec 17, 2025 6:36 pm

Hello,
I have a problem with Media Monkey where the image from a video is small in the top left corner and I have huge bars at the bottom and on the right.

Can someone please help me?

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