After time switched to DST MM syncs ALL files

[nynaevelan]

> Yes I have that set because of the other directories that are on the device and I could not get MM to ignore all those other directories.

Nyn, that sounds like a reason to have it UNset, not set.

> they should not be deleted

What I meant to say is I have the confirmation option set because I cannot get the exclude folders option to work on more than one folder.

>Did this deletion occur only since the DST change?

Yes this problem just started, I never had it before and I ran a sync on Thursday on this drive and it was working correctly.

[chrisjj]

> What I meant to say is I have the confirmation option set

OK.

> because I cannot get the exclude folders option to work on more than one folder.

Sympathies!

>>Did this deletion occur only since the DST change?
>Yes this problem just started

Baffling. I think a DB Audit may be in order.

[nynaevelan]

Baffling. I think a DB Audit may be in order.

What will that tell us? I assume you are referring to Owyn's Audit Report?? If not, what??

[dip]

That is not the case with mine, all are on the same computer. But maybe it has something to do with the fact that we are using a generic plugin, me the WDM one and you the USB one. As a test I just re-synced my external drive which is the first sync since Thursday and it is doing the same thing and even worse it is deleting the tracks from my backup drive.

EDIT: I killed the process but I will try to run a debug when I restart it and see if that will track down the issue.

My son just synched his ipod using the standard ipod plugin and as far as he told me on the phone also all files were synched. I will try to catch the ipod of my daughter this night and synch with debug on. I don't know if she has already synched since DST has ended so we will see what happens.

I now synched the ipod of my daughter and also with this device all files have been synched. I did the following:

First, I installed the debug version of MM and then the DbgView application. Then I started the DbgView application and afterwards MM. I waited until monitoring finished and then I connected the ipod. Before starting synchronization the number of songs on the ipod was 1701.

I then tried to autosync but the message appeared that there is not enough space on the ipod. So I cancelled synchronization and changed for 189 song genre from Rock;Rachel to Rock. The songs of my daugther are recognized by the genre Rachel, so changing the genre as mentioned means that this 189 songs are no longer synchronized. I then started synchronization again and now the message appeared that 190 songs are to be deleted from the ipod since they are not in the synchronization list. I confirmed and the 189 songs were deleted from the ipod. Then synchroniation started and 1531 songs were synchronized (which are the 1701 original songs minus the 189 changed songs plus 19 songs which were added since the ipod was last synchronized). That means in fact all songs were synchronized which is obviously wrong.

I enclose my dbgview.zip file at http://www.mood-indigo.info/testcase/dbgview.zip

I hope it helps for finding the bug.

[Guest]

Last weekend daylight saving time started in Germany and when I now synced my Ipod again ALL tracks (over 12000) were copied. This is really an annoying bug which remains already since a long time.

Isn't there a chance that it will be fixed? I seem not to be the only one having this bug happen as the same bug is described in this post http://www.mediamonkey.com/forum/viewto ... st#p249562

I did not yet sync the ipods of my children for wich I previously provided a dbgview.zip file. Can I do anything else to trace this annoying bug?

[nohitter151]

Last weekend daylight saving time started in Germany and when I now synced my Ipod again ALL tracks (over 12000) were copied. This is really an annoying bug which remains already since a long time.

Isn't there a chance that it will be fixed? I seem not to be the only one having this bug happen as the same bug is described in this post http://www.mediamonkey.com/forum/viewto ... st#p249562

I did not yet sync the ipods of my children for wich I previously provided a dbgview.zip file. Can I do anything else to trace this annoying bug?

I was not able to reproduce this problem with my iPod or iPhone after DST in the US.

[dip]

Oops, I forgot to login. The last but one post was from me.
dip

[dip]

I was not able to reproduce this problem with my iPod or iPhone after DST in the US.

Didn't the dbgview.zip file I provided last year give any indication what may cause this problem? As previously described, I have my music stored on a different computer than MM is running. This or another configuration different from yours may cause the problem.

[chrisjj]

Last weekend daylight saving time started in Germany and when I now synced my Ipod again ALL tracks (over 12000) were copied. ... As previously described, I have my music stored on a different computer than MM is running.

FWIW, my sync via teh USB DLL to a SUBST drive on the same computer after DST change did not show this fault.

This or another configuration different from yours may cause the problem.

I think it would you be worth setting up a test device on the same computer, to narrow down the sensitivity.

[dip]

I think it would you be worth setting up a test device on the same computer, to narrow down the sensitivity.

What shoudl I exactly do? And how should I simulate the DST time change?

I could provide you with another dbgview.zip file when syncing the ipods of my kids. Would that be helpful?

[chrisjj]

> I think it would you be worth setting up a test device on the same computer, to narrow down the sensitivity.
> What shoudl I exactly do?

In Windows use SUBST to create a drive letter for a HD folder, and in MM create a USB DLL device pointing to that drive letter.

You could do this once for local HD and once for your remote (I assume network) HD, so to get evidence idenpendent of your iPod.

> And how should I simulate the DST time change?

I do not know, but I'd gess that just changing the clock would suffice.

> I could provide you with another dbgview.zip file when syncing the ipods of my kids. Would that be helpful?

I am not Support, just a user likewise is concerned about MM sync reliability.

BTW, did both of your computers change to DST?

[chrisjj]

>> I think it would you be worth setting up a test device on the same computer, to narrow down the sensitivity.
> What shoudl I exactly do?

In Windows use SUBST to create a drive letter for a HD folder, and in MM create a USB DLL device pointing to that drive letter.

You could do this once for local HD and once for your remote (I assume network) HD, so to get evidence idenpendent of your iPod.

> And how should I simulate the DST time change?

I do not know, but I'd gess that just changing the clock would suffice.

> I could provide you with another dbgview.zip file when syncing the ipods of my kids. Would that be helpful?

I am not Support, just a user likewise is concerned about MM sync reliability.

BTW, I suggest you check that both of your computers changed to DST, because I can see how a change to only one could cause your failure.

[dip]

This weekend DST was switched in Germany and as each year in spring and autumn MM started to sync ALL files again.
This problem exists now since years and nothing has changed!
Could you PLEASE have a look into this bug, it is really annoying.

At the moment I have only synced the ipod of my son with about 1500 tracks (which have all synced again).

I have not yet synced my ipod video with about 12000 tracks which take really a long time. Can I set a debug flag or something before I sync to help you to find the bug?

I previously have described my system in detail and I have already provided you with a dbgview.zip file but did not get any response.

MM is really a great program but this ages old bug is really annoying!

[Guest]

The problem has nothing to do with servers out of time sync or similar - after the anual change back from DST I just had to watch MM "rescanning" all media files too here, the location of the media files being on the same physical HD as the OS.
The OS is Windows XP SP3 btw.

[craloz]

Hey guys, I'm having the same problem, and it has happened every DST change since I started using Media Monkey.

As soon as the DST changes, MM re-imports all my files, as I have ~40000, this takes some time. Then, I must re-sync all my files to my ipod.

My backup programs do not have this problem, they only sync modified files, but MM seems to think they all have changed and need to be re-imported.

Running Vista HE and MM 3.1.2.279

Hope there is a fix, not the end of the world, but every six months it is a hassle that I suspect could be easily corrected once the problem is identified.