Version 4.0.2

ukcolin · Post by **ukcolin** » Sun Dec 25, 2011 4:19 pm

Tried to download the recommended upgrade, failed. Any early tweaks to help. Thank you.

nohitter151 · Post by **nohitter151** » Sun Dec 25, 2011 6:26 pm

Failed how? please give some more details about the problem or the whole error message you see.

Lapwing · Post by **Lapwing** » Mon Dec 26, 2011 7:13 am

I get teh error message that my MM.DB cannot copy from C:\User to the location where I have put it. MM won't start!

Lapwing · Post by **Lapwing** » Mon Dec 26, 2011 7:17 am

After installing 4.02 MM gioves an error on starting up: MM.DB cannot copy from C:\User\... (standard location) to the location of my choice (n:\music\MM\MM.DB). Program won't start.

PetrCBR · Post by **PetrCBR** » Mon Dec 26, 2011 6:43 pm

I need some more informations. Is that portable or non-portable installation ? What system you're using and are you running MM with admin rights or as standard user (in case you're running on Win7) ?

ukcolin · Post by **ukcolin** » Wed Dec 28, 2011 10:22 pm

Not sure how to get MM to try and upgrade me again. Settings include check for updates, any hint on how to get MM to upgrade so i can record error message? thank you

Post by **Lowlander** » Thu Dec 29, 2011 1:10 pm

If the upgrade failed, you should be able to reinstall the debug version and have DBGView running (step 4b) and take screenshots of any error messages: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

ukcolin · Post by **ukcolin** » Sun Feb 05, 2012 1:45 pm

Month on getting same error w/attempted install of .2 upgrade. Running Windows 7 . Screen print of error screen below. Is this a Win7 error, I am the only "User" on this machine.
---------------------------
Error
---------------------------
C:\Program Files\MediaMonkey\MediaMonkey.exe

An error occurred while trying to replace the existing file:

DeleteFile failed; code 5.

Access is denied.

Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.
---------------------------
Abort Retry Ignore
---------------------------

Post by **Lowlander** » Sun Feb 05, 2012 1:57 pm

That means some process on your PC has a file the the installer needs to replace locked. Just restart your PC and reinstall MediaMonkey.

ukcolin · Post by **ukcolin** » Mon Feb 06, 2012 10:32 pm

Thanks do I reinstall the whole program or the upgrade?

Post by **Lowlander** » Mon Feb 06, 2012 11:01 pm

Just the new version.

ukcolin · Post by **ukcolin** » Tue Feb 07, 2012 10:34 pm

Restarted pc went straight to download got same error.
I was able to download .1 upgrade w/o problem.
I am getting same error when i try to download the debug version to send in a debug log. Thanks

Post by **Lowlander** » Tue Feb 07, 2012 11:14 pm

Make sure you don't run MediaMonkey at all after restart of PC.

ukcolin · Post by **ukcolin** » Wed Feb 08, 2012 9:53 pm

Thank you upgrade worked after I did not open MM prior to dl.
Trying to follow debug version link w/o opening MM so I can dl debug version for the cut off track issue. thks.

Version 4.0.2

Version 4.0.2

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v4.02 Database won't copy ???

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