Motorola Q not recognized in MM

Get answers about syncing MediaMonkey 4 with iPods and other devices.

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gimmeagig
Posts: 102
Joined: Sun Nov 30, 2003 7:11 pm

Re: Motorola Q not recognized in MM

Post by gimmeagig »

XP sees the device and it shows up twice in MY Computer. As Motorola MTP device and also as MTP device.
When I click to open the second one (MTP device) I get "You don't have permission to access the device"
On the first one I get nothing.
When I connect my Moto X to the PC, the motorola device manager opens up checks for updates and Outlook syncs.I also get a screen that gives me several options of what I could do. Including the option of syncing to Media Monkey. When i select it, nothing happens.
I have a debugging feature on the phone and without it none of the USB stuff works.
There was a time when I was able to sync via USB but then there was a major update for the Kitkat operating system and after that I think was when couldn't use the USB anymore for MM.
On the up side, I was able to use the wireless app for Media Monkey to get MP3 files onto the phone.
I just like the USB better ( when it works) because i'm more familiar with it.
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