Application Error with Build 3184

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Riegelstriegel
Posts: 83
Joined: Wed May 12, 2021 10:39 am

Application Error with Build 3184

Post by Riegelstriegel »

Hi, I just got an application error with build 3184. It wasn't the first crash with this build for me, but now I was able to take a screenshot from the error message.
I tabbed back into MM after listening to some music and clicked on a Playlist in the media tree. Then MM crashed, although Music was still playing in the background.

I hope it helps. I don't have any further logs because I didn't have the debug version installed..

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Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm

Re: Application Error with Build 3184

Post by Lowlander »

Is this reproducible?
Riegelstriegel
Posts: 83
Joined: Wed May 12, 2021 10:39 am

Re: Application Error with Build 3184

Post by Riegelstriegel »

Unfortunately not. Otherwise I would have captured a proper debug log for you. I was hoping that the message still gives you an idea what has happened there.

I had a few crashes with this build but they seemed random and maybe not related to each other.
The funniest crash occurred when the library panel was somehow stuck scrolling down. I don't know how I managed to do that, but nothing could fix this state. After a few seconds MM crashed.
hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

Here the same. But to short for a screenshot.
Play music or play video, add or remove or scan new ... and when i close MM then there is a access violation.
Peke
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Re: Application Error with Build 3184

Post by Peke »

Hi,
hapeba wrote: Wed Dec 31, 2025 10:02 am Here the same. But to short for a screenshot.
Play music or play video, add or remove or scan new ... and when i close MM then there is a access violation.
Please use Debug Version of MM if it gets repeated, that way you can send us log files and we can se ewhere exactly it crashes.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

Now with debug version there are no errors.
But what i must do ... settings for debug and where are the logfiles?
Peke
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Re: Application Error with Build 3184

Post by Peke »

hapeba wrote: Fri Jan 02, 2026 3:51 am Now with debug version there are no errors.
But what i must do ... settings for debug and where are the logfiles?
All is explained at https://www.mediamonkey.com/forum/viewtopic.php?t=86643
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm

Re: Application Error with Build 3184

Post by Lowlander »

So, no issues with the debug version? Did you install it on top of the normal version?

If so, does installing the regular version on top have the errors return again?
hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

I install the debug version in top of the normal version.
I test the normal version install in top of the debug version next week.
hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

I install normal version over debug version and the errors are back.
Peke
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Re: Application Error with Build 3184

Post by Peke »

hapeba wrote: Sat Jan 03, 2026 10:23 am I install normal version over debug version and the errors are back.
What do you have installed of MM5 addons? Can you confirm it also happens in Clean Portable install?

Maybe also you can ZIP MM settings folder along MM5.DB, maybe there is something in your setup that triggers it with combination of installed addons/skins.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

I have installed only the standard and one addon "MediaMonkey codec pack 3.0.12"
Peke
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Re: Application Error with Build 3184

Post by Peke »

hapeba wrote: Sat Jan 03, 2026 10:39 am I have installed only the standard and one addon "MediaMonkey codec pack 3.0.12"
Hmmmm, Still can't replicate :(
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
hapeba
Posts: 11
Joined: Sat Feb 04, 2023 1:52 pm

Re: Application Error with Build 3184

Post by hapeba »

Now i installed 3200 normal portable. --> No errors
Next i deinstall all and delete all from MM and install 3200 normal.
Ludek
Posts: 5112
Joined: Fri Mar 09, 2007 9:00 am

Re: Application Error with Build 3184

Post by Ludek »

Hi,
I think I know why the exception happened, will be fixed in the next build 3201.

Thanks for reporting!
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