Stop program

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Snow_7c
Posts: 7
Joined: Tue Feb 01, 2022 4:36 am

Stop program

Post by Snow_7c »

Hello, I've recently experienced this program crashing several times.

I'm including the Windows 11 event log because the program itself doesn't generate a log.
Windows event log:

Failing application name: MediaMonkeyEngine.exe, version: 2024.2.2.3222, timestamp: 0x69f8b3be
Failing module name: ntdll.dll, version: 10.0.26100.8972, timestamp: 0xe72d5a25
Exception code: 0xc0000374
Failing offset: 0x000fcdefId. Faulting process ID: 0x3AE8
Faulting application startup time: 0x1DD27F19D9632ED
Faulting application path: C:\Program Files (x86)\MediaMonkey\MediaMonkeyEngine.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 7096baeb-91ce-4afd-b3cc-9eec57f8071b
Full name of faulting package:
Application ID related to faulting package:

thanks :D
Snow_7c
Posts: 7
Joined: Tue Feb 01, 2022 4:36 am

Re: Stop program

Post by Snow_7c »

I'm sorry, maybe I posted it in the wrong place.
Lowlander
Posts: 59675
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stop program

Post by Lowlander »

Please capture this in a full debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
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