Add/scan function not working

[Steve1A]

I was adept a few years ago using the add/scan function, but lately MM will not scan ANY of my music files on my hard drive. Just instantly comes up with the error message saying no files were scanned. I have not changed any of the basic add/scan settings for music file types, etc. Tried add/scan for different music folders/”locations” and getting same negative results. I am missing something really basic. (I have the latest version of MM; no folders or files are encrypted.)

[Lowlander]

The files may already be in the Library: https://www.mediamonkey.com/support/kno ... y-library/

[Steve1A]

Thanks. But all of the files I am trying to add/scan are new and have never been scanned before.

[Steve1A]

I discovered the problem. Most of my music subdirectories began with a zero (e.g., "0 Folk Music"). When I removed the leading zero in the top level directory name, or even replaced it with "1 Folk Music" or "2 Folk Music", the Add/Scan function worked perfectly. Apparently MediaMonkey (or Windows) will not recognize a top level directory on a drive with a leading zero. One can name sub-directories with "0" or "00" and Add/Scan will plow on with the job, but not with "0" in a top level directory name. Please excuse my ideosyncratic naming practice, and THANK YOU SO MUCH for giving thought to my problem.

[Lowlander]

Are the files stored locally on Windows?

I'm unable to reproduce on MediaMonkey 2027, folders start with a 0 are added without issue.