MediaMonkey forum

Wargazm wrote:

dswicegood wrote:Buddy, I have been writing software for over 15 years professionally and am well aware of vendor compatibility woes

yeah, well, I am a lawyer and what you're posting is slander and you could go to jail for a hundred years.

Or, if sarcasm isn't your thing: I don't believe you've ever written a line of code, because no software developer that spends his time reverse-engineering super-complicated stuff would come on here and bash the MM developers because they haven't been able to instantly reverse engineer a platform that is specifically designed to keep them out. If what you're posting was at all true, you'd be a lot more understanding.

I have reverse engineered your sarcasm. it took about 3 seconds. why then can't the dev's reverse engineer itunes just as fast?

MaFt

ps - please see my previous posts on this subject - this one is CLEARLY sarcastic!!

What a shameful bunch of posts by users criticizing the MediaMonkey development team! I have been using MediaMonkey for the past three years and it has always managed to be the best music manager to date (despite looking ugly aesthetically which can be fixed up with the last.fm skin).

To the development team,

Keep up the great work. Don't let these unashamed, impatient users get you down.

Wargazm wrote:

dswicegood wrote:Buddy, I have been writing software for over 15 years professionally and am well aware of vendor compatibility woes

yeah, well, I am a lawyer and what you're posting is slander and you could go to jail for a hundred years.
Or you could be a huge entitled jerk. I guess that's another option.

I doubt you are a lawyer since you do not know how to maintain a professional tone when talking to a software developer. Keep quiet and have a nice day. If you like to spam, 4chan is exit, stage left.

Guys, please adhere to the Forum Rules:

Forum Rules wrote:The MediaMonkey forum is pretty easygoing, but we ask you to please keep to the following rules:
* Be courteous to and respectful of other users, testers, moderators and developers. Debate freely, but don't make it personal. Criticize MediaMonkey, but do it constructively.
* The forum exists for the community. Post publicly only if it might benefit other users. Personal issues / criticisms warrant private messages.

Thx Bex,
If we wrote that, than it would be censorship

If we take from a lawyer side we have rights to remove topic, also check release dates of MediaMonkey 3.2.0.1294 and release date of iOS4 I can bet that iTunes 8.x do not sync with iOS4 and it is created to sync with iPhone. Additionally I wonder why Apple didn't warned all users that automatic upgrade to iOS4 will break compatibility of iPhone/Touch with MediaMonkey and leave user choice to upgrade or not.

On other side if we take this from programmer perspective than reading this topic lost at least 2-4 hours of time I should spent on iOS4 issue solving/testing.

Thank you all for reading.

This is more than just a minor issue preventing people from "syncing" and it's tiring to see rude posts directed towards people who are adversely affected by this unacceptable behavior by the MM coding team.

If you don't update to the latest firmware, you can't use the latest iTunes. Since MM is only for music management, this is an issue to those of us who need to sync the data on our *phones* and other iDevices.
If you don't update to the latest firmware, you can't update many (most...all...who knows at this point) iPhone apps.
If you update to the latest firmware, you can't use MM. Now my 3Gs is empty.

I bought my iPhone 4 on release day. Now my 4 is empty.

My iPhones are empty. I can't sync them. If I wanted to use iTunes on my media computer, I would have been doing so for the past few years rather than using MM. I bought MM because I didn't want to install or use iTunes on my media center computer. AFAIK, I can't get a refund after a few years of using this product...although I certainly would if I could. We're moving into the third week of release. Obviously the inability to sync *at all* is a show-stopper. This length of time for a critical update to MM is unacceptable by any reasonable standard I've known to exist.

braunmf wrote:Since MM is only for music management

ORLY? Then I guess iTunes is only for music playback, right?

I'm so sick of apple fans thinking the tech universe must revolve around them and them alone. This exact same thing is happening to the Ford Sync guys....constantly being berated for not instantly bending the laws of space and time to suit the whim of those precious precious iPhone users.

"No support for a device that's not even a month old and that is specifically designed to keep third parties out? OUTRAGEOUS! UNACCEPTABLE!"

Quit your crying. iTunes can manage your music perfectly well (snicker) so it's not like you don't have any possible options to get music on your device. The devs will have a fix when they have a fix.

Maybe next time you should buy a phone/music player that doesn't lock you into a walled garden and punish you when you try to venture out of it. I know that's why I'm ditching this piece of crap....can't wait for my AT&T contract to be finished.

If I'm out of line here, devs/mods, let me know. It just pisses me off how entitled Apple fans can get.

Yes, you're completely out of line.

Go back and read how rudely you're responding. Then point out where I acted entitled in any of my comments. Or don't do any of it, you're an anonymous person and can act as rudely as your values allow you to.

As far as I know, MediaMonkey doesn't offer any sort of application syncing, iBooks, contact management, photos, or ringtones. If you think that iDevice users are interested in MediaMonkey for anything other than syncing their music and videos, what am I not taking advantage of? There's media on my media center controlled by MediaMonkey. I sync all of my data through my laptop via iTunes. I don't and won't use iTunes for music playback. As I wrote, I don't even have it installed. Somehow I'm am Apple fanboy or whatever derogatory term you want to use to challenge my assertion that this development cycle is unacceptable.

The fact of the matter is the development team is not working on this in a timely fashion because they don't have to. As I wrote earlier, I can't ask for a refund so I'm not even sure why that was brought up in the context of long-time MM customers voicing our dissatisfaction over this. Contrary to what you're claiming, it's the loyal MM customers who are being adversely affected the most not Apple's fanboys (who would be using iTunes and predominantly on Macs).

Expecting a product to work as advertised (yes, I know, they didn't specifically say "works with iOS4!") and paying for said product isn't "acting entitled" - I'm pretty sure being a paying customer does in fact entitle you to a working product.

I should also add that for some of us, it's been a lot longer than a few weeks. Those of us with iPads haven't been able to sync our non-3xx iDevices for months now. This is not *just* an iOS4 issue. If the issue is related, and I don't see why it wouldn't be, we're looking at a significant compatibility problem that the devs haven't been able to address since March/April.

Guys,

Everytime Apple has a major new iTunes/firmware release we go through this: Apple releases the new firmware --> MM synchronization breaks --> MM home page is updated with a warning --> Users on the forum are understandably upset --> MM beta cycle starts and the complaints die out and we resume the cycle with Apple's next release.

So why do we continue to spend time on iPhone/iPod synchronization? Because you, our customers, generally want it--even if we do take a bit longer to deliver it.

Why are sync-related updates not released in a more timely fashion? Because figuring out intentionally obfuscated synchronization mechanisms takes time.

Why can't we have it ready sooner based on beta versions of Apple firmware? Because we don't subscribe to the Apple Developer Connection because of the additional restrictions it imposes on its developers (see: http://store.apple.com/Catalog/US/Images/ADC_terms.html ).

Can we be more upfront about the limitations regarding Apple device synchronization? I think there's always room for improvement, but we're pretty upfront about any sync limitations. With a News entry directly on the home page and a link to the device compatibility list in the description of Sync functionality, there have not been many new users purchasing MM for use with iOS 4.

I hope this gives a bit of perspective and thank you for your patience.

-Rusty

p.s. we have internal MM builds that are syncing to an iPhone 3G with iOS 4, so hopefully the beta cycle will be able to start soon. Also, we plan on adding synchronization for the iPad at the same time.

Might I add, the only reason MM sync issue is a problem for many of us (with large collections) is iTunes is completely unusable. Keep up the efforts and good luck in finding a stable solution.

I'm not a big forum person, but I want to reiterate the post before about MediaMonkey being the best music management software out their, and people should be more patient with the development team. Yeah, it sucks that my iPhone can't sync, and for some reason I only have songs from Artist A-L left on it, but I don't want to transfer my music into iTunes, and so I'll just keep listening to my limited library until the devs figure this out.

Thanks MM team. Appreciate your work with the system. With that said, the sooner a beta comes out the better!

rusty wrote:p.s. we have internal MM builds that are syncing to an iPhone 3G with iOS 4, so hopefully the beta cycle will be able to start soon. Also, we plan on adding synchronization for the iPad at the same time.

Rusty,

Thanks for your patience with the more vocal and disgruntled among the readership, and thanks for the update for those of us who aren't so gruntled.

Most of all, thanks for MM. I'm a perpetual license user (best money I ever spent, IMHO), and I have a 3Gs.

I upgraded to iOS4 the day of release, stupidly, without checking the MM compatibility - shame on me. However, I hasten to add that I did not buy MM to sync to my iPhone since I was not an iPhone user when I bought my license. The fact that I can manage my stuff in MM a lot easier than any other manager FAR outweighs any slow release of the most current version.

Speaking as an IT lead in a major company, I can testify that we have had trouble tickets open for far longer than this for far smaller issues. Not that the scope is the same, of course, as we're dealing with changes to an FDA-validated SAP system and the MM developers only have to deal with reverse engineering Apple SDKs... well, maybe it is similar. But anyway, sometimes stuff happens and we just have to wait for it.

Oh, and braunmf; if you buy an iPhone 4 on release date that to me automatcially brands you as an Apple fanboi.