How to fix networkconnection unavailable and white icon in mediamonkey installer.

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CrashMonkey
Posts: 223
Joined: Sat Oct 21, 2023 10:34 am

How to fix networkconnection unavailable and white icon in mediamonkey installer.

Post by CrashMonkey »

I had a problem with mediamonkey not recognizing the network drives, with blank icons.
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Found out that during installation, the MM installer runs under admin account, and my admin account had no network share available.

Solution:
Start cmd.exe -> Run as Administrator.
In the black screen:

Code: Select all

net use w: \\server\share /user:username password /persistent
Change driver: letter, servername, sharename, username and password with your info.
Press enter.
Run the installer, and the drive you added manual under the admin account, is now also recognized inside MediaMonkey Installer:
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I am using MediaMonkey on my Retro Systems, using the latest Beta build on Windows 11. Managing ~54k files
Peke
Posts: 18746
Joined: Tue Jun 10, 2003 7:21 pm
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Re: How to fix networkconnection unavailable and white icon in mediamonkey installer.

Post by Peke »

Hi,
Interesting, you have not pointed that in Ticket.

This looks more like https://www.ventismedia.com/mantis/view ... 971#c55685 try supplied app to change credentials

FYI Mapped drives are not shared among users, that is why UNC paths are recommended which explains why they are not accessible.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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CrashMonkey
Posts: 223
Joined: Sat Oct 21, 2023 10:34 am

Re: How to fix networkconnection unavailable and white icon in mediamonkey installer.

Post by CrashMonkey »

Peke wrote: Tue May 28, 2024 4:10 pm Interesting, you have not pointed that in Ticket.
Only found out later, when googling "installer network shares unavailable during installation", and came on tenforums with artikel e how to fix the issue. I did update the ticket, but perhaps you missed that and read the forum before ticket system.

The file in the bugtracker i will test tomorrow.
I am using MediaMonkey on my Retro Systems, using the latest Beta build on Windows 11. Managing ~54k files
Peke
Posts: 18746
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: How to fix networkconnection unavailable and white icon in mediamonkey installer.

Post by Peke »

Hi,
CrashMonkey wrote: Tue May 28, 2024 4:39 pm The file in the bugtracker i will test tomorrow.
Sure, it is test app I created to see if it is possible to quickly switch shared folders credentials from one user to other especially when Linux shares are involved where "\\SERVER\home" folder content depends on folder user credentials.

Same approach can be used when accessing "\\localhost\shared folder"
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
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