cannot play H264 with resolution >1920x1080

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HSD
Posts: 5
Joined: Mon Feb 03, 2025 2:20 pm

cannot play H264 with resolution >1920x1080

Post by HSD »

Hello,
I just bought a tablet (Hotwav R9 Pro) and I am having trouble playing videos with a resolution above 1920 x 1080 in MMA pro (vs 2.0.4.1231). I can only hear the sound, but the screen remains black. I have no problems to play this videos with VLC.
I also use the same video library on my Samsung phone with MMA pro, and everything works fine there.
Can anyone help me to fix this?
Thanks!
Kind regards,
David
Peke
Posts: 18431
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: cannot play H264 with resolution >1920x1080

Post by Peke »

Hi,
Based on CPU/GPU Specs https://nanoreview.net/en/soc/unisoc-t606 and https://www.hotwav.com/products/hotwav- ... ged-tablet is on lower end scale.

That custom Android 14 OS it uses possibly was omitted and make issues with MAM that uses available Device codecs (VLC uses own codec pack).

Please use ☰ -> ? -> Send Logs -> Write log ID -> send log and reply here with LOG ID.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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