I tried running MediaMonkey 2027.0.0.3521 Alpha in portable mode, but I can't get past the splash screen. I had to use taskkill to end it, as I couldn't get past the confirmation hiding behind the splash screen using Task Manager.
I installed the portable version over a copy of MediaMonkey 2024.2.2.3222 portable, so maybe that could have something to do with it, although it is quite clean without many addons. I'd rather not have to start from a clean installation.
This is the first 2027 alpha I've tested.
MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
Moderator: Gurus
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
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Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
Done.Lowlander wrote: ↑Fri Sep 11, 2026 5:58 pm Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
Hi,
Can you try install clean MM portable to c:\MMtest?
Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.
Can you try install clean MM portable to c:\MMtest?
Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
I guess you want me to install the debug version.
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
I installed the debug version in portable mode, and it it didn't display anything on the screen when I ran it, but I noticed it had 2 MediaMonkey.exe processes running in Task Manager. I killed one of them, and it started. There were no MediaMonkey processes running prior to installing it to c:\MMtest.
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
So does it work now? Strange.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen
Strange, can you open support ticket? Lets try to address it more directly.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts