MediaMonkey forum

I tried running MediaMonkey 2027.0.0.3521 Alpha in portable mode, but I can't get past the splash screen. I had to use taskkill to end it, as I couldn't get past the confirmation hiding behind the splash screen using Task Manager.

I installed the portable version over a copy of MediaMonkey 2024.2.2.3222 portable, so maybe that could have something to do with it, although it is quite clean without many addons. I'd rather not have to start from a clean installation.

This is the first 2027 alpha I've tested.

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Lowlander wrote: ↑Fri Sep 11, 2026 5:58 pm Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Done.

Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

Peke wrote: ↑Fri Sep 11, 2026 7:05 pm Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

I guess you want me to install the debug version.

Peke wrote: ↑Fri Sep 11, 2026 7:05 pm Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

I installed the debug version in portable mode, and it it didn't display anything on the screen when I ran it, but I noticed it had 2 MediaMonkey.exe processes running in Task Manager. I killed one of them, and it started. There were no MediaMonkey processes running prior to installing it to c:\MMtest.

dypsis wrote: ↑Fri Sep 11, 2026 7:20 pm I killed one of them, and it started.

So does it work now? Strange.

Peke wrote: ↑Sat Sep 12, 2026 7:22 pm

dypsis wrote: ↑Fri Sep 11, 2026 7:20 pm I killed one of them, and it started.

So does it work now? Strange.

No. It doesn't start properly.

dypsis wrote: ↑Sat Sep 12, 2026 7:54 pm No. It doesn't start properly.

Strange, can you open support ticket? Lets try to address it more directly.

Peke wrote: ↑Sun Sep 13, 2026 12:45 pm

dypsis wrote: ↑Sat Sep 12, 2026 7:54 pm No. It doesn't start properly.

Strange, can you open support ticket? Lets try to address it more directly.

There already is one.
You replied to it.