Well I rebooted my computer last night. Logged in, started MMW and went to bed. This morning when I looked at my computer, MMW had the white screen of death. From this, I would assume it is a memory leak in one of the basic house keeping functions.
Greg
White Screen of Death
Moderator: Gurus
Re: White Screen of Death
Do you have debug log? Any idea what MM was doing during the night? Analyzing volume of your tracks or something like that? As it is not normal behavior. Please catch the problem in the debug log and share it with user ticket. E.g. run DbgView - run MMW - and let it be for a few hours. Then zip the log and share with us. Thanks.
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gregorywest
- Posts: 72
- Joined: Sat Aug 18, 2018 11:46 am
Re: White Screen of Death
Ran overnight and did the white screen. Got the logs here: https://www.mediafire.com/file/nkdgxf6w ... 1.rar/file . The .log file is about 379MB.
Hope this helps
Greg
Hope this helps
Greg
Re: White Screen of Death
So I can confirm, that memory consumption increases until address space runs out. Sadly log does not show what exactly fills the RAM, it is strange. I will try to find out, thanks for now.
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gregorywest
- Posts: 72
- Joined: Sat Aug 18, 2018 11:46 am
Re: White Screen of Death
Not sure if the logs are from an out of memory issue. I have got the white screen maybe 3 dozen times, the out of memory error 5 or 6 times.
Greg
Greg
Re: White Screen of Death
The memory increase does not make sense, it is problem for sure, but I cannot find what is causing it, please send me your C:\Users\<usrname>\AppData\Roaming\MediaMonkey5\MediaMonkey.ini and persistent.json files (you can use PM) In case you have some MediaMonkey*.el* files there, add them too, thanks.
Re: White Screen of Death
So we have found out, that is is caused by album volume analysis of very very large album. Tracked as: https://www.ventismedia.com/mantis/view.php?id=22334