MMA Sync does not complete

Get answers about the current release of MediaMonkey for Android

Moderator: Gurus

JockHigh
Posts: 3
Joined: Sat Jun 28, 2025 4:28 am

MMA Sync does not complete

Post by JockHigh »

I am syncing my MM Android with MM Windows - for the last week or two the sync no longer completes. I have installed the latest updates and am a Lifetime subscriber. The incomplete syncs seem to have started on 26 July 2025.

What I see is the sync reaching "Last 10000 Played" - which is a custom playlist that does what you woudl expect from the name. It sits at 100%, but does not complete. I can see in the process of the sync that new tracks were downloaded, but my phone does not display any of them.

The same thing happened with my "Last 20000 Played" playlist, so I stopped syncing it, but now the sync hangs on the 10000 playlist instead.
Lowlander
Posts: 58705
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMA Sync does not complete

Post by Lowlander »

Which Build (Help > About) of MMW are you using?
JockHigh
Posts: 3
Joined: Sat Jun 28, 2025 4:28 am

Re: MMA Sync does not complete

Post by JockHigh »

2024.1.0.3113
Lowlander
Posts: 58705
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMA Sync does not complete

Post by Lowlander »

Please try again with the latest MediaMonkey 2024.2 beta. Does Sync now succeed?
JockHigh
Posts: 3
Joined: Sat Jun 28, 2025 4:28 am

Re: MMA Sync does not complete

Post by JockHigh »

I've installed that version of MMW but the sync behaviour is the same.
Lowlander
Posts: 58705
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMA Sync does not complete

Post by Lowlander »

Please capture the Sync with MMW 2024.2 beta in a debug log (step 4b) and attach the log to a Support Ticket: https://mediamonkey.com/forum/viewtopic.php?t=86643
rusty
Posts: 8908
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: MMA Sync does not complete

Post by rusty »

This issue has been confirmed as fixed in 2.1.0.1271.

Thanks for your help!

-Rusty
Post Reply