[3209] [BUG] Application throw an exception "Cannot read properties of undefined (reading 'getTemporaryCopy')"

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lindholm
Posts: 206
Joined: Fri Oct 27, 2006 2:28 am

[3209] [BUG] Application throw an exception "Cannot read properties of undefined (reading 'getTemporaryCopy')"

Post by lindholm »

When I right click on Music->Location->[drive]->folder and select "Convert format..." I get this error.

ID: A14A9E3F
lindholm
Posts: 206
Joined: Fri Oct 27, 2006 2:28 am

Re: [3209] [BUG] Application throw an exception "Cannot read properties of undefined (reading 'getTemporaryCopy')"

Post by lindholm »

That was a portable installation
Lowlander
Posts: 59323
Joined: Sat Sep 06, 2003 5:53 pm

Re: [3209] [BUG] Application throw an exception "Cannot read properties of undefined (reading 'getTemporaryCopy')"

Post by Lowlander »

Please capture this in a full debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
lindholm
Posts: 206
Joined: Fri Oct 27, 2006 2:28 am

Re: [3209] [BUG] Application throw an exception "Cannot read properties of undefined (reading 'getTemporaryCopy')"

Post by lindholm »

Created ticket 15958.

The instructions for DebugView needs a slight adjustment.

With version 4.90 (at least), Capture->Capture WIn32 needs to be enabled in order to capture anything

George
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