MediaMonkey 2027.0.0.3521 Alpha Hangs At Splash Screen

[dypsis]

I tried running MediaMonkey 2027.0.0.3521 Alpha in portable mode, but I can't get past the splash screen. I had to use taskkill to end it, as I couldn't get past the confirmation hiding behind the splash screen using Task Manager.

I installed the portable version over a copy of MediaMonkey 2024.2.2.3222 portable, so maybe that could have something to do with it, although it is quite clean without many addons. I'd rather not have to start from a clean installation.

This is the first 2027 alpha I've tested.

[Lowlander]

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

[dypsis]

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Done.

[Peke]

Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

[dypsis]

Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

I guess you want me to install the debug version.

[dypsis]

Hi,
Can you try install clean MM portable to c:\MMtest?

Also make sure no MM processes are started in Task manager and try to start MM using "MediaMonkey.exe /nosplash" which will remove Splash Screen and you will be able to access error dialog.

I installed the debug version in portable mode, and it it didn't display anything on the screen when I ran it, but I noticed it had 2 MediaMonkey.exe processes running in Task Manager. I killed one of them, and it started. There were no MediaMonkey processes running prior to installing it to c:\MMtest.

[Peke]

I killed one of them, and it started.

So does it work now? Strange.

[dypsis]

I killed one of them, and it started.

So does it work now? Strange.

No. It doesn't start properly.

[Peke]

No. It doesn't start properly.

Strange, can you open support ticket? Lets try to address it more directly.

[dypsis]

No. It doesn't start properly.

Strange, can you open support ticket? Lets try to address it more directly.

There already is one.
You replied to it.

[patch]

Have you tried opening in the full not mini or micro player version.
That may display the register dialogue which you can cancel out of.

[patch]

tried opening in the full not mini or micro player

To reproduce a lock up

• Open MM2027

• Change to Mini player

• Quit MM

• Open MM

• It shows full player then automatically changes to Mini Player with a white square in the left upper corner of the screen

• Click to expand to full player

• Mouse buttons don't work (I guess as register MM window has the mouse focus)

To circumvent bug

• Close MM from full player

• Open MM

• It shows full player with "Activate Gold licence" dialogue

• Close "Activate Gold licence" dialogue

• Mouse menus work